Recruitment

Thank you for your interest in Cheddar Gorge & Caves. We welcome your application for any vacancies listed on this page. 

Cheddar Gorge is a world-famous site is an area of outstanding natural beauty and is an international center for caving and rock climbing.  We are currently recruiting for the 2016 season.

Please do check back here again in the future for any other job opportunities which may arise. We are unable to respond to speculative enquiries.

Retail Assistant - Cheddar

Cheddar Gorge is a world-famous site is an area of outstanding natural beauty and is an international centre for caving and rock climbing. The Shop on the Gorge has great gifts for friends and family.

ABOUT THE ROLE
We are seeking retail assistants for our main shop at Cheddar Gorge. You will be required to serve visitors at till points, replenish stock and deliver excellent customer service.

You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention, whilst upselling items.

ABOUT YOU
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. You will be knowledgeable on all products sold, and be able to help guests with a range of queries. You will be able to work under pressure, maintaining exceptional service standards at the busiest of times.
 

EXPERIENCE
Previous experience would be preferable although full training will be given to the right candidate.

HOURS OF WORK
This is a fixed term contract until December 2016
Our Values and Behaviours
We expect all of our team to embrace our company values. This post requires flexibility of hours, energy application and passion.

We focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy.  Our values are:

We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We act with Integrity – We work in a principled, open and conscientious manner
We take Safety Seriously – Never compromising on a safe and secure environment

When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.

REWARDING YOU
Cheddar Gorge and Caves is part of Longleat Enterprises Group. We offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

 

Costa Coffee - Assistant Manager

ABOUT THE ROLE
For the role of Assistant Manager we are looking for a leader and role model, someone with customer service experience who is used to working as part of a team.  With a natural enthusiasm for the task in hand, you will be able to share this zeal with the team and motivate them to higher standards. 

You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention, whilst upselling items.

ABOUT YOU
Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. You will be knowledgeable on all products sold, and be able to help guests with a range of queries. You will be able to work under pressure, maintaining exceptional service standards at the busiest of times.

REQUIRED EXPERIENCE

• You will have worked in a fast paced environment and have previous supervisory / management experience.
• Must be an accredited Barista
• Completed Core & Coffee Skills Workbooks
• Passionate about Coffee standards
• Passionate about training and coaching
• Brand Ambassador
• Full knowledge of existing Costa standards

HOURS OF WORK
This is a full time permanent position working 5 days out of 7 with weekend and bank holiday working due to the nature of our business.

HOW TO APPLY
Please follow this link back to the Longleat website where you can complete the on-line application form click here >> - Job Code CD14

Our Values and Behaviours
We expect all of our team to embrace our company values. This post requires flexibility of hours, energy application and passion.

We focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy.  Our values are:

We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
We put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
We Continuously Improve – We embrace change and pursue excellence in everything we do
We act with Integrity – We work in a principled, open and conscientious manner
We take Safety Seriously – Never compromising on a safe and secure environment

When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.

REWARDING YOU
Cheddar Gorge and Caves is part of Longleat Enterprises Group. We offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).