Recruitment

Thank you for your interest in Cheddar Gorge & Caves. We welcome your application for any vacancies listed on this page. 

Cheddar Gorge is a world-famous site is an area of outstanding natural beauty and is an international center for caving and rock climbing.  We are currently recruiting for the 2016 season.

Please do check back here again in the future for any other job opportunities which may arise. We are unable to respond to speculative enquiries.

 

Operational Supervisor

ABOUT THE ROLE

This is an exciting opportunity to ensure effective day to day management of the operational aspects of Cheddar Gorge & Caves to ensure that all guests have an exceptional experience whilst visiting Cheddar Gorge & Caves. This role is responsible for the line management of staff, building and contractors through their supervision in a variety of operational tasks and duties. Some responsibilities include guest engagement duties to ensure a high standard of customer service is maintained. You will also work with the Operations manager in the development of new products and services that Cheddar Gorge & Caves could offer.

A copy of the Full Job Description can be forwarded upon request

ABOUT YOU

Our ideal candidate will have previous supervisory experience, ideally in delivering exceptional customer service within a leisure industry environment.  A relevant leisure, tourism or hospitality qualification is desirable as well as any caving, climbing or adventurous actives qualifications.
You will be a creative thinker with strong interpersonal skills, as well as great organisational and time management skills to be able to confidently manage day to day operational responsibilities.
If you are a team player with an outgoing and enthusiastic personality to make decisions and work effectively under pressure, this role is for you!

HOURS OF WORK

This role is a full-time permanent position, working 37.5 hours per week on a rota basis, with a requirement for on-call duties. A degree of flexibility required, including weekend and bank holiday working due to the nature of the business.

To Apply Click here 

 

RETAIL ASSISTANT

ABOUT THE ROLE

We are currently seeking Retail Assistants to join our busy retail team. You will be required to serve our guests at till points, replenish stock levels and deliver excellent customer service, actively seeking opportunities to engage with our guests and helping with any enquiries. It is important for our retail team to have excellent product knowledge on all our various retail outlets across the site.

You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention.


ABOUT YOU

Our ideal candidate will have excellent interpersonal skills, with a passion for providing excellent guest service and maintaining the highest standards. An attention to detail is important, ensuring all retail outlets are presented to high standard, with stock levels replenished regularly. 

HOURS OF WORK

Fixed term contracts until January 2018, working on a 5 day rota including weekends and bank holidays due to the needs of the business.

To apply click here

 

TOUR GUIDE

We are currently recruiting for the 2017 season and have opportunities to work as a Tour Guide.

ABOUT THE ROLE

The role of Tour Guide is a fabulous opportunity to be an ambassador for the company by taking groups of guests throughout our magnificent site, delivering informative and engaging tours. Our guides ensure that our guests have a wonderful experience, and naturally seek out opportunities to exceed expectations, delivering prompt and professional attention.

ABOUT YOU

As a Tour Guide you would need a willingness to learn, have a great sense of humor and be committed to working as part of a team.

Our ideal candidate will have excellent interpersonal skills, be confident in public speaking, with a passion for providing excellent guest service and maintaining the highest standards. You will be knowledgeable on all products sold, and be able to help guests with a range of queries. You will be able to work under pressure, maintaining exceptional service standards at the busiest of times.

HOURS OF WORK

There are roles available on a fixed term basis. Hours may vary occasionally to include evenings and weekends given the nature of our business.

To apply click here

 

BARISTA

An experienced “Coffee Maker” or just have a passion for coffee? Then look no further.

ABOUT THE ROLE

We require a Barista to join our team at our Costa Store at Cheddar Cave and Gorge. Working in a fast paced and fun environment doing your best to provide a quick and efficient service at all times.
General duties include taking guest orders at tills and handling the payment, preparing and serving orders, replenishing stock levels and working as part of the busy team to ensure Costa provides great service in a timely fashion.
You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention, whilst upselling items.

ABOUT YOU 

• The successful applicant will deliver an efficient, cheerful and courteous service  to our guests
• Experience with using coffee machines is desirable ,
• Working in a customer facing role is essential
• Are you friendly, outgoing, enthusiastic and cheerful?
• Will be able to work under pressure, maintaining exceptional service standards at the busiest of times.

HOURS OF WORK

This is a Permanent Zero hours contract with weekend and bank holiday working essential due to the nature of our business.

To apply click here


BARISTA (SEASONAL VACANCY)

An experienced “Coffee Maker” or just have a passion for coffee? Then look no further. We also have opportunities as a barista on a seasonal basis.

ABOUT THE ROLE

We require a Barista to join our team at our Costa Store at Cheddar Cave and Gorge. Working in a fast paced and fun environment doing your best to provide a quick and efficient service at all times.
General duties include taking guest orders at tills and handling the payment, preparing and serving orders, replenishing stock levels and working as part of the busy team to ensure Costa provides great service in a timely fashion.
You will ensure the guests' requirements are always met and naturally seek out opportunities to exceed their expectations, ensuring prompt and professional attention, whilst upselling items.

ABOUT YOU

• The successful applicant will deliver an efficient, cheerful and courteous service  to our guests
• Experience with using coffee machines is desirable ,
• Working in a customer facing role is essential
• Are you friendly, outgoing, enthusiastic and cheerful?
• Will be able to work under pressure, maintaining exceptional service standards at the busiest of times.

HOURS OF WORK

This is a fixed term contract until 30/09/2017, with weekend and bank holiday working essential due to the nature of our business.

To apply click here  


OUR VALUES AND BEHAVIOURS

We expect all of our team to embrace our company values, and display ‘Longleat behaviours’. This post requires flexibility of hours, energy application and passion. We focus on our People and our Guests, to listen actively, to work as a team, to empower others and to show empathy.

Our values are:

  • We Engage and Inspire – We focus on engaging and inspiring our guests, delivering unique and lifelong memories
  • We put People First – We seek to serve others and put their interests first. We treat them with respect, we value their opinions and collaborate to be better together
  • We Continuously Improve – We embrace change and pursue excellence in everything we do
  • We Act with Integrity – We work in a principled, open and conscientious manner
  • We Take Safety Seriously – Never compromising on a safe and secure environment

When we recruit we place equal emphasis on technical ability and personal attributes to match our brand values.

REWARDING YOU

We offer unique benefits such as complementary Longleat Safari Park and Cheddar admission tickets, attractive discounts on annual passes, special nightly rates on group hotels, discounted hotel Spa treatments, life assurance cover, and 29 days paid holiday (pro rata).

Be Inspired

Click images to enlarge More Photos »

"We loved our day so much, the students insisted we post you a review! Special thanks to Roy, who gave us such a lovely warm welcome. We enjoyed the friendly and informative talk on the bus tour given by Eszter, and Samantha was brilliant in Gough’s Cave."

East Surrey College